CURRENT OPENINGS
Job Description:
We are seeking an experienced Microsoft Dynamics CRM professional to lead the administration, development, customization, and support of our Microsoft Dynamics CRM platform. The ideal candidate will possess strong technical expertise in Microsoft Dynamics CRM/Dynamics 365, combined with leadership and stakeholder management capabilities to oversee CRM operations, enhancements, integrations, and support activities.
Key Responsibilities
CRM Management & Administration
• Manage the day-to-day operation, maintenance, and performance of Microsoft Dynamics CRM.
• Ensure system availability, security, data integrity, and compliance with organizational policies.
• Manage user accounts, security roles, permissions, and access controls.
• Monitor system health and implement performance optimization measures.
CRM Development & Customization
• Design, develop, and implement CRM customizations, workflows, business rules, plugins, and integrations.
• Configure entities, forms, views, dashboards, reports, and business processes.
• Develop and maintain custom CRM solutions using C#, .NET, JavaScript, Power Platform, and related technologies.
• Support CRM upgrades, patches, and migration activities.
Integration & Data Management
• Design and manage integrations between Dynamics CRM and external applications, databases, APIs, and enterprise systems.
• Oversee data migration, data cleansing, and data quality initiatives.
• Ensure proper documentation of integrations and system architecture.
Reporting & Analytics
• Develop dashboards, KPIs, and reports for operational and management use.
• Monitor SLA, TAT, service delivery metrics, and user adoption statistics.
• Support business intelligence and reporting requirements using CRM reporting tools and Power BI.
Stakeholder Engagement
• Gather and analyze business requirements from users and stakeholders.
• Translate business requirements into technical solutions.
• Provide guidance and training to end users and support teams.
Team Leadership
• Manage CRM-related projects and coordinate with vendors and third-party service providers.
• Ensure adherence to development standards, change management processes, and best practices.
Job Requirements:
Required Qualifications
• 4 Years Bachelor's degree in in related discipline.
• Minimum 5 years of experience with Microsoft Dynamics CRM/Dynamics 365.
Required Skills:
• Microsoft Dynamics CRM/Dynamics 365 certifications.
• Experience in large enterprise environments.
• Experience with Power Platform (Power Automate, Power Apps, Power BI).
• Strong hands-on experience in CRM customization, configuration, and development.
• Strong knowledge of CRM security models, workflows, plugins, and integrations.
• Experience with system administration, troubleshooting, and performance tuning.
• Strong knowledge in C#, .NET Framework/.NET Core, JavaScript, SQL Server, and Web APIs.
Job Description:
We are seeking an experienced Lead SQL Server Architect/Consultant to assess our existing SQL Server environment/deployments, design a best suitable modern High Availability (HA) and Disaster Recovery (DR) architecture, and perform the migration to newly established Primary and DR datacentres.
Key Responsibilities
- Assess the current SQL Server landscape/Deployments/topology, including databases, workloads, dependencies, performance baselines, and infrastructure utilization.
- Design a resilient multi-site SQL Server architecture aligned with business RTO/RPO requirements.
- Define SQL Server standards, capacity planning, storage architecture, security controls, and operational best practices.
- Architect and implement HA/DR solutions using Always On Availability Groups, Distributed AGs, Failover Cluster Instances (FCI), log shipping, or replication, as appropriate.
- Review and optimize SQL Server configurations, maintenance strategies, backup/recovery processes, and monitoring frameworks.
- Develop and execute migration and cutover plans with minimal downtime and zero data loss.
- Validate performance, failover readiness, backup recoverability, and DR procedures before production go-live.
- Produce architecture, operational, and DR documentation/diagrams and provide knowledge transfer to internal teams.
Job Requirements:
- 4 years bachelor’s / Masters degree in computer science, Software Engineering or related field.
- 8+ years of SQL Server architecture, consulting, Lead DBA experience.
Required Skills:
- Proven experience designing and implementing enterprise-grade HA/DR solutions across multiple datacentres.
- Strong expertise in SQL Server Always On Availability Groups, WSFC, FCI, replication technologies, Active Directory integration, and database storage performance tuning (storage/IOPS planning).
- Experience with SQL Server performance tuning, capacity planning, security hardening, backup/recovery architecture, and monitoring solutions.
- Hands-on experience with large-scale SQL Server migrations, upgrades, and consolidation projects with minimal downtime.
- Ability to work onsite and lead technical engagements from assessment through production cutover and post-migration stabilization.
Job Description:
The Product Manager is responsible for defining and driving the product vision, strategy, and roadmap. This role works closely with business stakeholders, customers, design teams, and engineering teams to ensure products deliver business value and meet customer needs. The Product Manager prioritizes requirements, manages the product backlog, and guides product development from concept to launch.
Key Responsibilities
• Define and communicate product vision, strategy, and roadmap.
• Gather and analyze business, customer, and market requirements.
• Translate business needs into clear product requirements and user stories.
• Own and prioritize the product backlog to maximize business value.
• Work closely with development teams throughout the product lifecycle.
• Conduct stakeholder workshops and requirement gathering sessions.
• Collaborate with UX/UI teams to improve customer experience.
• Monitor product performance and identify opportunities for enhancement.
• Support product launches, adoption, and change management activities.
• Conduct market research and competitor analysis to inform product decisions.
Job Requirements:
• Master’s or 4-year Bachelor’s degree in Computer Science, Information Technology, or Project Management from a reputed institution
• 6–8 years of experience in Product Management, Business Analysis, or related roles.
• Experience in Finance and Banking products or digital transformation initiatives.
• Product Management certifications (PSPO, Pragmatic Institute, AIPMM, or equivalent).
• Experience with data analytics, product metrics, and KPI tracking.
• Familiarity with UX/UI principles and customer journey mapping.
Required Skills:
• Strong understanding of Agile and Scrum product delivery frameworks.
• Experience managing product backlogs using Azure DevOps, Jira, or similar tools.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong stakeholder management and communication abilities.
• Experience defining product requirements and user stories.
• Ability to balance customer needs, business objectives, and technical constraints.
WHAT WE OFFER
We offer market-based compensation and benefits. Our benefits include generous health insurance coverage for self, spouse, children and parents (inpatient and outpatient), unrivaled group life insurance, above average annual salary raises, lucrative annual bonuses, gratuity, loans and leave encashment etc.
We foster an open and friendly environment that encourages diversity and equal employment opportunity. We put extra efforts and energy to create a workplace that focus on employees well-being physical and mental health, high level of engagement through HR best practices.
Our Software Development Life Cycle (SDLC) offers unique learning opportunity to every team member to learn and become a specialist of either any specific technology or multiple tools and technologies. That creates unparalleled opportunities for career advancement. We aim to invest significantly on our employees learning and development.
Over the years, we have achieved and maintained an outstanding work life balance, yet we do not miss our timelines. In fact, this is helping us to do our work more efficiently maintaining productivity and quality. We are also flexible to opt for remote/ hybrid working whenever there is a requirement or need.
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